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We believe in water for life

We provide water for life to enhance health and wellbeing, protect and improve the environment and sustain the economy.

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Find out what’s happening in your area, reported incidents and planned works.

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Report your problem and get further support and guidance.

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What if I can't pay my bill?

We understand this can be tough and we want to help in any way we can. Here you can find more information and advice on your available options.

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I don’t understand my bill

Here you can find breakdowns of the different types of water bills you may receive.

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How would you like to pay?

Learn more here about the different ways you can pay your water bill online, over the phone, or in person.

How would you like to pay

How to find and read your water meter

Follow this simple guide to finding and reading your water meter, including the new Automated Meter Reading (AMR) meters.

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My water looks, smells, or tastes unusual

Use this guide to identify and resolve issues with your water's look, smell or taste.

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What to do when you're moving home

Here's what to do if you're moving home and need to create, change, or close an account.

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How to save water in your home

Discover simple tips for saving water around your home.

Find out more about How to save water in your home
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Sailing boats moored at Chichester Harbour
Clean Rivers and Seas Plan
 Save a little water T100 loading dishwasher
How to save water in your home
 A river flowing through dense undergrowth
Environmental performance